Support for Current and Prospective Students
At UNE, we are committed to providing our online students with the highest level of academic and personal support as they continue their education. UNE’s online programs in education were created to fit the schedule of busy teachers and school leaders, and as such we realize that students in these programs need easy access to resources that can help them manage the degree requirements, along with their career and home life.
UNE offers a variety of academic, technical, and administrative support to assist you. As soon as you begin your application, a dedicated Enrollment Counselor will guide you throughout the entire application process. Upon entering the program, our Student Support Specialist will be there to provide support and answer any questions you may have – from questions on textbooks, to registration, to financial aid and more. This support is provided in addition to the tremendous support you receive from program staff, your academic advisor, course instructors and fellow classmates. In addition, UNE provides you access to the IT/HelpDesk for 24/7 technical support, access to Library Services, academic support via the Student Academic Success Center, and employment support through our Career Services.
Education Program Support
Your student support specialist is your contact within the UNE. They will help you with:
- Notifications about textbooks and other course resources
- Posting announcements about course or schedule revisions
You’re encouraged to contact your student support specialist for:
- Assistance with course registration
- Change of address, phone, or email
- If you are having difficulty contacting a faculty member
- If you have difficulty navigating the course site or using course tools
- General course information or questions
MSE/CAGS Student Support Specialists
EDD Student Support Specialist