Meet Our Team: Tessa Hathaway
What do you do at UNE Online?
I’m a Student Support Specialist for the Master of Social Work program.
Where are you from?
I grew up in Pittsfield, Maine, and I’ve lived in the Bangor area for the past 4 years.
What’s your favorite dessert?
Anything chocolate – preferably something involving frosting or peanut butter.
What is the best professional advice you’ve received?
It’s not my responsibility to make others responsible.
Read more: Confessions of a Student Support Specialist – The Top 3 Issues that Online Students Face
What’s your favorite thing about living in Maine?
The seasons! And the accessibility – it’s easy enough to get to other states, and also easy to go to another country!
What’s your motto?
Worrying makes you suffer twice.
Do you have a secret talent?
Finding the best breakfast sandwiches (pro tip: in Portland, it’s at Coffee Me Up).
What’s your ideal Sunday?
Grocery shopping for the week, getting take out, then alternating between watching shows and napping all day.
What’s your favorite part of being a Student Support Specialist?
Integrating my knowledge and experience of academia and education with my experience of customer service. I love solving problems – and that’s 98% of my job!
Our students consistently name our personalized student support as one of the top reasons they graduate with their degree. To learn more about our online graduate degrees and certificates:
Tags: Master of Social Work | Social Work | student support | Student Support Spotlight | team