Meet Our Team: Tessa Hathaway

Tessa Hathaway, Student Support SpecialistWhat do you do at UNE Online?

I’m a Student Support Specialist for the Master of Social Work program.

Where are you from?

I grew up in Pittsfield, Maine, and I’ve lived in the Bangor area for the past 4 years.

What’s your favorite dessert?

Anything chocolate – preferably something involving frosting or peanut butter.

What is the best professional advice you’ve received?

It’s not my responsibility to make others responsible.

Read more: Confessions of a Student Support Specialist – The Top 3 Issues that Online Students Face

What’s your favorite thing about living in Maine?

The seasons! And the accessibility – it’s easy enough to get to other states, and also easy to go to another country!

What’s your motto?

Worrying makes you suffer twice.

Do you have a secret talent?

Finding the best breakfast sandwiches (pro tip: in Portland, it’s at Coffee Me Up).

What’s your ideal Sunday?Tessa Hathaway, Student Support Specialist

Grocery shopping for the week, getting take out, then alternating between watching shows and napping all day.

What’s your favorite part of being a Student Support Specialist?

Integrating my knowledge and experience of academia and education with my experience of customer service. I love solving problems – and that’s 98% of my job!

Our students consistently name our personalized student support as one of the top reasons they graduate with their degree. To learn more about our online graduate degrees and certificates:

Download the Guide to our Online MSW
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