Drop, Withdrawal, & Refund Policies

Academic Calendar | Academic Catalog | Accreditation | Technical Requirements | Withdrawal/Refund Policy

Policies have been updated for courses beginning on September 4, 2024. If you are enrolled in courses that started prior to 9/4/24 you’re refund policy is as follows:

  • 100% refund until the first day of class.
  • 40% refund within the first week of the official course start date.
  • No refund after the first week of the official course start date.

The following Drop, Withdrawal, and Refund Policies apply to the Science Prerequisites for Health Professions programs only. If you are a student matriculated into a UNE Online graduate program, please consult your Student Support Specialist for the policies associated with matriculated graduate programs. 

Drop Policy

For dropping a course on or before the first day of class; after the first day, refer to the Withdrawal Policy.

  • Payment is due in full at the time of registration. Unsuccessful payment may result in an automatic drop from the course, but the student is still responsible for payment if the drop does not occur.
  • Students have until 11:59 PM ET before their start date to drop the course.
  • A course dropped on or before the start date will not appear on the student’s transcript.
  • A course dropped on or before the start date will result in a 100% refund.

How to Drop a Course Before the First Day of Class:

Students may drop their course through our registration portal.

    1. Navigate to UNE Compass
    2. After you have signed into UNE Compass, locate the Registration tile.
    3. Click Registration Info
    4. The registration dashboard will open. Click Register for Classes
    5. Under “Terms Open for Registration” Select “Academic Year 2024-25” (not term) from drop-down and click Continue
    6. On the Registration page, under “Summary” change the Action of the course to “Drop Course”
    7. To complete the course removal, click Submit
    8. Once removed, the status will update to “Deleted” and the information will gray scale

Download a step-by-step PDF of how to drop or withdraw from a course.

For further confirmation or information on your refund please contact us at: 855-325-0894 or by email at prehealth@une.edu.

Withdrawal Policy — Weeks 1-2

For withdrawals between day 1 (Wednesday) through 11:59 PM ET on day 14 (second Tuesday):

  • During weeks 1 through 2, students may self-withdraw from the course.
  • A withdrawal results in a grade of “W” on the transcript. A “W” is not calculated into the GPA, but it will appear on the transcript.
  • A withdrawal from a course during weeks 1 through 2 will result in an 80% refund.

How to Withdraw from a Course During Weeks 1 through 2:
Students may self-withdraw from their course through our registration portal.

  1. Navigate to UNE Compass
  2. After you have signed into UNE Compass, locate the Registration tile.
  3. Click Registration Info
  4. The registration dashboard will open. Click Register for Classes
  5. Under “Terms Open for Registration” Select “Academic Year 2024-25” (not term) from drop-down and click Continue
  6. On the Registration page, under “Summary” change the Action of the course to “Drop Course”
  7. To complete the course removal, click Submit
  8. Once removed, the status will update to “Deleted” and the information will gray scale

    Download a step-by-step PDF of how to drop or withdraw from a course.

For further confirmation or information on your refund please contact us at 855-325-0894 or by email at prehealth@une.edu.

Withdrawal Policy — Week 3

For withdrawals between week 3 (which begins the third Thursday) through 11:59 PM ET on day 22 (third Tuesday):

  • During week 3, students may self-withdraw from the course.
  • A withdrawal results in a grade of “W” on the transcript. A “W” is not calculated into the GPA, but it will appear on the transcript.
  • A withdrawal from a course during week 3 will result in an 60% refund.

How to Withdraw from a Course During Week 3:
Students may self-withdraw from their course through our registration portal.

  1. Navigate to UNE Compass
  2. After you have signed into UNE Compass, locate the Registration tile.
  3. Click Registration Info
  4. The registration dashboard will open. Click Register for Classes
  5. Under “Terms Open for Registration” Select “Academic Year 2024-25” (not term) from drop-down and click Continue
  6. On the Registration page, under “Summary” change the Action of the course to “Drop Course”
  7. To complete the course removal, click Submit
  8. Once removed, the status will update to “Deleted” and the information will gray scale

    Download a step-by-step PDF of how to drop or withdraw from a course.

For further confirmation or information on your refund please contact us at 855-325-0894 or by email at prehealth@une.edu.

Withdrawal Policy — Week 4

For withdrawals between week 4 (which begins the fourth Thursday) through 11:59 PM ET on day 30 (fourth Tuesday):

  • During week 4, students may self-withdraw from the course.
  • A withdrawal results in a grade of “W” on the transcript. A “W” is not calculated into the GPA, but it will appear on the transcript.
  • A withdrawal from a course during week 3 will result in an 40% refund.

How to Withdraw from a Course During Week 4:
Students may self-withdraw from their course through our registration portal.

  1. Navigate to UNE Compass
  2. After you have signed into UNE Compass, locate the Registration tile.
  3. Click Registration Info
  4. The registration dashboard will open. Click Register for Classes
  5. Under “Terms Open for Registration” Select “Academic Year 2024-25” (not term) from drop-down and click Continue
  6. On the Registration page, under “Summary” change the Action of the course to “Drop Course”
  7. To complete the course removal, click Submit
  8. Once removed, the status will update to “Deleted” and the information will gray scale

    Download a step-by-step PDF of how to drop or withdraw from a course.

For further confirmation or information on your refund please contact us at 855-325-0894 or by email at prehealth@une.edu.

Withdrawal Policy — Weeks 5-10

For withdrawals between Week 5 (which begins the fifth Thursday) through Tuesday, 11:59 PM ET at end of Week 10:

  • Between weeks 5 through 10, students may request a withdrawal from their course by submitting a withdrawal form to the Registrar.
  • A withdrawal results in a grade of “W” on their transcript. A “W” is not calculated into the GPA, but it will appear on the transcript.
  • A withdrawal between weeks 5 through 10 will result in no refund.
  • After week 10, students are not permitted to withdraw from their course(s).
  • Withdrawal deadlines are found on the Science Prerequisites for the Health Professions Academic Calendar.

How to Withdraw from a Course (Weeks 5 through 10)
Students will need request a withdrawal through the Registrar’s office and will have until 11:59pm ET on Tuesday at the end of the 10th week to request this.

  1. Complete the Withdrawal Form
  2. Contact your assigned student service advisor if you have questions or need help completing the form.
  3. Email the form to the Registrar at uneregistrar@une.edu or fax it to 207-602-5927.
    *Please note the email must come from your UNE email.
  4. Your withdrawal will be processed in 1-2 business days.
  5. Be sure to check your unofficial transcript at https://experience.elluciancloud.com/uonem to verify the withdrawal.

Refund Policies

Drop Refund Policy

100% refund before the official start date of the course (by 11:59pm ET the Tuesday before 1st day of class).

Withdrawal Refund Policy

80% refund between the first day of the course and the end of the second week of the course (second Tuesday at 11:59pm ET).

60% refund between day 15 (Thursday of week 3) of the course and day 22 (Tuesday of week 3 at 11:59pm ET).

40% refund between day 23 (Thursday of week 4) of the course and day 30(Tuesday of week 4 at 11:59pm ET).

***No refund after the fourth week of the official course start date.***

Follow these steps to set up direct deposit for your refund:

1. Log into UNE Compass
2. Select the General Profile card
3. Select the Direct Deposit Option
*The “Accounts Payable” allocation option is for student account refunds (e.g. excess financial aid disbursed to your account), and the “Payroll” allocation option is for campus jobs such as work study.

Download Direct Deposit Instructions

*This must be completed within 1 to 3 business days. Otherwise, Student Financial Services will issue a check and mail it to the address they have on file.

*If you have difficulties logging into UNE Compass please reach out to IT (1-877-518-4673).

Audit Policy

Students taking online Post-Baccalaureate Pre-Health (PBPH) undergraduate courses or Science Prerequisite for the Health Professions (SPHP) courses through the College of  Professional Studies may, with prior consent of the Dean’s office and/or Program Director, enroll in a course for an audit grade (AU).  An auditor is expected to participate in classes, engage in discussions and course activities, and complete assignments as determined by the instructor, but is not required to take examinations. Auditing a course does not count towards enrollment status (i.e., part-time, full-time, etc.) and therefore cannot be considered for financial aid purposes, veterans benefits, etc. Audit courses carry zero credit and are charged full tuition. 

Enrolling in a course for an audit grade (AU) may be done at the time of registration, or as a result of an approved Enrollment Status Change request which must be accompanied by a signed approval from the CPS Dean’s Office and/or Program Director. An Enrollment Status Change request must be done prior to the completion of the course’s final exam or final evaluation and cannot be retroactively requested once the course, final exam, or final evaluation is completed. Reversal or change of an audit grade is not possible (i.e., once enrolled for AU the grade becomes permanent on a student’s academic record). The student who wishes later to be graded for such a course must re-enroll in and pay for graded credit. 

 

Questions?

If you have any questions about registration, the coursework or course requirements, please reach out to one of our student support team members using live chat(see bottom right) or email below.